Bawarchi Biryani Point - Richardson

Pros: The food is really really good, portions were large for what I ordered, 1.5 meals for me and I have a pretty big appetite! Spice levels were legit perfect, although I have a relatively high tolerance. Cons: Customer service is practically nonexistent, I tried to get some help in ordering at the cashier and they looked at me blankly and offered nothing helpful (wildly inconsistent with what menu said). I ended up having to order something off an estimate of what I’d like, but luckily it ended up being good. Prices are fairly high compared to competitors in the area, but they also did give a bit more than I was used to. Overall, I would go back, TBH I don’t really come to these types of restaurants for customer service. Will be adding it to my Indian food rotation!

Easy of order and payment while at restaurant was not particularly great. I get it it’s germ free times but all restaurants are way past it especially with not using masks, using regular dinnerware and silverware etc so why make a dine in experience feel more like take out also I can’t use carry out discount or rewards points to order! We brought a guest thinking of our past experiences and guaranteed it’s authentic great Indian food but either due to change of chef or not able to customize the order to your level of spice due to the whole order on phone idea it tasted just regular not the worst but just bland! Never going to go back as felt embarrassed after hyping up this place to my guest.

The food is outstanding, the portions are ample, and the prices are very fair. The service is exceptional. This is my favorite restaurant, not only for Indian cuisine but overall. It feels less like I'm simply spending money and more like I'm investing in a remarkable dining experience with amazing people. I’ve never had a negative experience after visiting numerous times.

I had a fantastic first experience at this restaurant. I ordered Fish Biryani and Hyderabadi Curry, and both dishes were incredibly flavorful. The portion of the biryani was generous for the price. The only downside was that the curry portion was a bit small for an adult serving. The woman at the front was friendly and helpful, making me feel very welcomed. I will definitely be returning here for my Indian food cravings from now on!

The food was incredibly delicious! We were genuinely impressed by the flavors. The Bhature, Samosa Chaat, Egg Biryani, and Chicken 65 we ordered were nothing short of extraordinary. This is definitely one of the best Indian restaurants I’ve ever been to. Great job, everyone!