Chick-fil-a - Richm

The parking lot and drive thru were confusing for first timers, especially at night. Our order was wrong and the food was definitely not the usual quality we have come to expect.

The gentleman who placed my order was on point and another went out of his way to return an expensive electronic device that slipped out of my pocket when I paid. The high caliber of the individuals at this location is evidence of the outstanding integrity of this faith-guided American company. I would be fortunate to intern either of those two employees under me at our corporate office I'm sure they'll find great success in their careers to come. 7:40pm Mon, Feb 5 2024

I was there with two other moms with kids. Food was great, but none of our orders were correct the first time.

Chik fil a continues to be our go to fast food. Better food and better atmosphere and especially better customer experience.Kid-friendliness: Got ice cream ?

This place is located in Short Pump Town Center mall. The location is small with limited seating inside, but does have seating outside too. The associates I spoke with were all friendly and helpful. The food was what I expect from Chick-fil-A and the fries were hot. If I am in the area again and craving Chick-fil-A, I would visit here again.