Wendy's - Salt Lake City

They are usually very fast and when I get my food it's never just thrown

Wrong food, both myself and friends. No ketchup? Floor was a mess, told her were were staying, NOT to go and we got to go bags. Just not a good visit.

To start I understand I arrived late at night and the shift was getting close to being done. But I can 't look past the amount of rude behavior and attitude of the staff. I arrived at 12:10 which I understand they are closing in less than an hour. But I was greeted with a rude attitude and a clicking of the attendant 's tongue as I ordered more than a frosty. She was rude and dismissive when talking to me. And never told the the total. As I rolled up to the window she was yelling and cussing out a coworker. Which I understand they were most likely joking around but best not to do so in front of a customer. She then rings me up hands me my card and my frosty and says thanks have a nice night in a extremely passive aggressive tone and goes to shut the window. I ask her about my chicken nuggets and she rolls her eyes, clicks her tongue again and says would you pull forward while you wait, GOSH! And proceeds to close the window, still without telling me the total. I roll forward waiting for my food, stunned by the none stop rude behavior. I would have given this review 1 star if it were not for how good the food tastes and the guy who brought me my food. I really hope this is not the standard for employees at this store. But I think I will not be back for awhile in hopes it gets better when I decide to return.

Their strawberry fountain drink did not taste good. The rest of the food was good. We dined

I driver Uber and I stop at the restaurant to use the bathroom and I was told that I need to order first. So basically they charge for using the bathroom! I actually was going to get a milkshake but this really upset me ! This is very inhuman in my personal opinion!!! Do customers and/or staff keep their bathrooms that clean that no one else is allowed to use ? ?“ State and local laws cover the requirements for restaurants and other businesses to make restrooms available to the PUBLIC”