Mcdonald's - San Antonio

I ordered from here more than a few times that they had only a bad day. wrong, they always mess with the order. they forgot to add more than once. fries are cold and hard. homestyle burger is fies

This location is severely understaffed. The food was great as any McDonald's for 2 big Mac's and 2 quarter pounders but after having to wait 7 minutes just to place my order while I was parked in front of the speaker. To only then be rushed off after getting my food just to find out that they forgot the fries. Sad to say I was in a rush and didn't have time to go back and get the food I paid for.

Long line but got my order quick. Used app to get free fries. They were fresh and so was my food.

If I could rate this place a zero, I would. I ordered curbside pickup..... with a relatively simple order. When I drove up, I saw a woman coming to her car with a large take-out bag in the slot next to me. I wondered why she parked in the curbside spot for a pick-up order. I waited. nothing. twenty minutes later, a man parked to the other side of me gets out of his car and goes inside. he was also in a curbside spot. Soon after, I follow in. I was not greeted nor helped for a significant amount of time. I moved from one counter to another looking for help. there was another customer complaint about her sandwiches and requesting new ones. Finally, a woman asked me if I was from DoorDash, to which I replied no but he is..... a DoorDash employee was waiting for his order, and we had been talking while waiting. he said he's never seen them deliver to the curbside spot, and they don't ever answer the phone. it was ringing continuously as we spoke. the woman told me that she was only one person and she would help me if I moved counters. it was a horrible experience, more than thirty minutes waiting for food. no curbside delivery. major attitude. refused to give me a receipt. I was told to check my phone, and I didn't get the bottle of orange juice I ordered and had to return to the store moments later, only to be offered apple juice or water instead. there was no apology for the service or lack thereof. I will not recommend or return to this establishment. there are too many other options nearby.

Very friendly staff, service is good, and they're fast on their drive thru. It's my favorite spot in the morning.