Starbucks - San Antonio

New to me Starbucks. Nice decor, lots of tables available. Had outdoor seating but it was 29 degrees outside, so that wasn't an option. Was confused as to why my order came at three different times and I had to go actively go searching for my coffee cake.

Talked to a CSR on Friday 4/1 about pre-ordering a travel pack. She said that she would leave a detailed message to the morning crew to have the travel pack ready at opening which was supposed to be 4:30am on 4/2. At about 4:25am, the morning crew walks into the store to begin prep. I walk over to the front door at 4:30am, they don't open and its about 4:35am when they open the door and tell me that they need at least five more minutes before opening and they didn't have my travel pack ready. At 4:41am I get my travel pack. Their customer service and attitude was very pleasant and professional but due to time constraints, I was late to the Valero Texas Open.

Friendly location and they work hard to ensure that you leave happy with your visit. I've been going here since 2006 and I can't remember more than a few times that they had to fix my order.

It was great service typical Starbucks only issue was redeeming a reward which had to be resolved with corporate. That was not the staff's fault.

Staff is nice as can be. Had a meeting and forgot my coffee so the made me a fresh one as I was leaving!