Casa Urola - San Sebastian

Well-known traditional Basque food restaurant. Excellent country pods with cod, ham and pine nuts. The Kokotxas al pil-pil are unbeatable. The Lobster Salad is very tasty. The Turbot is very good. Friendly service. Pleasant atmosphere. Food: 5 Service: 5 Atmosphere: 5

A pleasure! Food: 5 Service: 5 Atmosphere: 5

Food was very good, the staff incredibly helpful, the tomato soup before dinner was nothing you ever tried before. Green beans and claim rice for appetizer were terrific. Generous portions. Fish and steak great

The wait staff were clearly not interested in our business. They didn't give us menus or help us translate the menus on the board. They were full of themselves, so we left without ordering anything.

Came here for dinner on my own. It was very busy and crowded, this is obviously a popular place being in the Michelin guide in 2023. I unfortunately could not enjoy my meal here because one of the waitresses had forked me in my eye while she was placing bread on my plate. She was too lazy to walk over to my left where the plate was and instead reached over from my right to place the bread, and when retracting the spoon and fork, she wasn’t paying attention and rammed the fork right in my eye. As a result, she punctured a hole right underneith my eyebrow! It was bleeding. If she missed by a cm, she could have blinded me. I complained to the manager and told her I lost my appetite. They apologised but instead of asking what they could do, they asked if I wanted to the bill instead! Unbelievable that they’d still charge me for a night where I nearly got blinded. Food maybe decent here but the way they handled this situation was appalling. For that reason alone, I would never come back here again or recommend anyone to put themselves at risk here. That waitress honestly should be fired.