Lilly's - skytown

Food, atmosphere, price, location, all good, but I want to review because I was blown away by the kindness I experienced from the staff last night, specifically Josephine and Mauricio. I came in for a solo dinner, put earbuds in, and the little rubber part from one earbud came off the headphone and lodged itself so far in my ear that it was no longer visible and VERY uncomfortable. I went to the restroom to get it out, could not, and had a full on panic attack; drenched in cold sweat, dizzy, lightheaded, hyperventilating, etc. An employee named Mauricio came in the restroom while I was panicking, helped me calm down, got the manager Josephine, who let me sit in the back room to regain composure in private. She looked up nearby walk in clinics, brought me water and a wet cloth for my forehead, and was such a kind, calming presence throughout the ordeal. No clinics were open, so Mauricio found a set of tweezers, and with Josephine holding a flashlight they managed to fish this thing out of my ear in the office. They had ZERO obligation to do that for me, and refused when I offered to give them afterwards for helping me out so far beyond the scope of their jobs. It may not have been like a life threatening issue, but it was a really uncomfortable and embarrassing experience, and I won't ever forget how kind and understanding and helpful Josephine and Mauricio were yesterday. If you're reading this, thank you. I'm not in WP often, but Lilly's will be my go to brunch/lunch/dinner spot here from now on because of them.

We WHad a Nashville Chicken sandwich ..soaked in too much sauce.. Also a curry chicken salad sandwich Curry chicken mashed like mush..almost a creamy consistency's Fries were good but that was it

Probably the best spot in white plains. Great staff, great food, great menu. I wish there was even a little bit of a happy hour. But that’s okay.

We all enjoyed our meals for the most part. The only thing was the service. It wasn't that busy but I asked for water (because a bug flew in it prior to my meal arriving and never got it until the check came. The waiter took our order and we only saw him again when he dropped off the dessert menu. At that point we decided to go somewhere else for dessert.

The food was innovative and delicious. Ordered the Caesar salad, the Bee Sting Pizza and the Pork Belly appetizer. We made a reservation but the hostess was rude, abrupt and put us in a crappy table next to the outdoor entrance. There were many tables available and it was disappointing to be treated that way. The waiter was prompt but a bit dismissive and snarky. Must have been a bad night but I would expect more from an upscale place.