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Contribuer aux commentairesGreat stay, too short. Beautiful room in the Carriage House. Staff from valet, check-in, bar, grounds…. awesome. Wasn’t able to visit Layla, next time! Lots of extras booking with AMEX. We’ll be back.
Beautiful rooms on a gorgeous property. To clarify my service rating: housekeeping was excellent, restaurant service also excellent, concierge service...there were opportunities here.Rooms: 5/5
I had the pleasure of being married at MacArthur in May 2023, the staff service was fantastic. There was construction on the spa at the time, we were warned before and it was very quiet and not disturbing at all. The hotel is gorgeous, the rooms were large and unique. It was pretty quiet during our stay too. The ease of purchasing their wedding package was a no brainer, we got ready in my room, and took gorgeous pictures throughout the campus and go married in the courtyard. Coordinators changed a couple of times from when we signed our contract and at times it did feel like there could have been a bit more communication. Some of the communication was emailed to me during wedding photos and I was asked to meet the coordinator the first time also during the getting ready/first look time of our wedding day. We also had a bit of a charging issue where we were overcharged, but after about a week of emails, that was settled appropriately. We had our dinner at Layla and that was just perfect. The chef did a fantastic job and the server was so kind, patient and personable. I would recommend their wedding package to anyone. Thanks MacArthur for a very memorable wedding.
Beautifully nestled in a side street of the town of Sonoma, this upscale resort is pretty amazing for couples, wedding events or corporate events. The grounds here immediately give the vibe of class, care and quality. There is nothing second rate here, the staff, food and amenities make me long for my next visit at MacArthur Place.Rooms: 5/5
After spending 2 hours changing hotels to stay at MacArthur Place, I arrived to the pool and area closed for renovations. The entire reason I wanted to stay was to sit by the pool during the first really nice weekend. Was very very very disappointed, the staff basically said to come back in the summer when it would be open. They did say I could cancel, but it was late in the day and after all the time I had already spent with reservationists, I didn’t have the energy.Seems like I should have been told about the closure beforehand or been given a discount.Christy the masseuse was exceptionally good, she was the one bright spot on my stay.I’ve had good experiences at MacArthur place previously, but this stay was incredibly disappointing.