Cafe Charm - Sundsvall

We were in need of a break and ended up at this restaurant for FIKA. We were not familiar with Sundsvall at all and had never been there before. We ordered some treats and sat inside. The two female baristas were chatting with each other a lot, providing too little customer service. The coffee was self-serve. The coconut macaron was delicious and the coconut balls were also good. The cinnamon rolls seemed stale because they had been sitting out all day. They are best in the morning when freshly baked, of course.

The coffee is average, and the buns are not very good. The restaurant's location is convenient, but the baked goods lack a bit of care and attention. It's suitable for a quick stop, but I wouldn't recommend it for a proper fika.

We may have experienced some communication issues or encountered unfriendly staff, as I did not receive the service I had hoped for. The hot drinks were lukewarm and only slightly improved after being reheated. Unfortunately, there was no toilet paper in the restroom, forcing us to use the sink instead. One of the employees appeared stressed and unfriendly. Despite these setbacks, the food looked appealing, with beautifully presented dishes containing a variety of delicious items. However, the drinks were overpriced for their mediocre quality. We were disappointed to dine here, but it was the only option available after 5:00 PM, as the two previous cafes we tried had already closed.

More cozy place and a large selection of sweet bach, I arrived 1:30 hours before closing time and it felt like the workers wanted to close, they were stressed and asked if they could take the teller even if I wasn't finished. it felt quite strange and not so welcoming.

Great cozy little place. it can be a bit crowded, but someone. when they are always lazy in the morning and the bakery on the way to the office, they take a coffee and a fresh sandwich. that's worth it!