Starbucks - Suwanee

The staff is super nice and very helpful. The best thing about this place is the person who makes ice Carmel macchioto, makes it perfectly. I have been to so many Starbucks but they always seem to mess up. I think this person at this make the best ?

Is this Starbuck closing? If not, their employee is definitely want to or act like the store is closing soon.Bad customer service, long wait line. The employee (1, yep, 4-5 years ago, still the same) is just taking his time, don’t seem to care. I should have check the comments before wasted my time at this location.

Worst service and drinks of any Starbucks I know. I live near, so i know!Shut it down!

Horrible customer service!!Gave me the opposite of what I ordered and on top of that, the lady who took my order went ahead and did someone else’s drink first, that ordered after me…Not sure if skin color had a role in her decision but I wouldn’t be surprised….Worst Starbucks experience BY FAR!!Wasted $10+ because I didn’t even take my drinks since they weren’t what I ordered…

I make my purchase on the app. I arrive only to be told that the Expresso machine was down and they could not make my drinks. The barrister offered other options but I didn 't want any of those so I simply said no thank you and requested a refund. She then tells me that she can 't refund my order since I paid thru the app. So I then ask if she can just issue a gift card/store credit for the amount but she says she can 't do that either and proceeds to tell me to go to another location and show them my order on my phone and let them know that I already paid and they should make my drinks. I told her that I did have time for that and to just refund my order...after 10mins of back and forth another employee was up and asks what happened. After being informed she then simply opened the cash drawer and refunded my money. I absolutely hate Starbucks! I only tried them because they were close and I was in a hurry but lesson learned...they 'll never see a cent from me again. Stupid and a complete waste of time!