Curry Queen Indian Takeaway - Swale

This is our first time ordering from this restaurant, and if tonight's meal is any indication of their usual quality, we won't be dining anywhere else. The menu is excellent and diverse, with each dish bursting with fantastic flavors and promptly delivered.

Terrible experience last night with curry queen. I tried to place an order on delivery several times but each time got an error and the app wouldn't let me place the order. So gave up and phoned curry queen instead. The girl on the phone was clearly new and was hopeless. I had no faith that she had got the order right. Tried to pay by card over the phone and they bluntly told me they'd phone me back because they needed the line free to do the transaction. 10 mins later no phone call so I wondered if the girl had taken my phone number down wrong. So stupidly I phoned them to pay. The manager took my card details and I paid. I had to ask him how long the food would be. Customer service was just non existent. 20 mins later we had a lovely delivery driver arrive with 2 identical orders! I told her we only ordered 1 and she took the other one away but phoned me 5 mins later to say to check my bank account. Sure enough I had been charged twice. They'd obviously received the order from deliveroo. What upset me was that they had my telephone number and were preparing 2 identical orders for our address. Any decent place would have phoned me to check that there hadn't been some mistake and wouldn't have prepared the food and wouldn't have taken our money. I phoned the manager and he was rude and refused to give me a refund. Never ever again and I reccomend any person to avoid this place like the plague

Always the best Madras, Jalfreizi and Korma.... keep it up. We look forward to next week too indulge again!

Ordered a takeaway was told 1 hour which is fine 1hour 35 minutes later still no food. Call them to be spoken to rudely by some women saying they’re busy. NEVER AGAIN

Ordered first takeaway since lockdown! Always looked forward to it, now they have changed everything!! There was no spice in anything! Onion bhaji were crisp but tasteless, chicken massala and korma also no spice at all!! Naan bread was thick and undercooked!! Will go elsewhere next time.