Mcdonald's - Tustin

Worst McDonald's to date. Don't use the mobile pick up. Sat in car for about 15 minutes. I walked inside and saw my order sitting on the back counter. After awhile I got one workers attention. She did not look very happy to help me. I could see she was busy and told her thank you and she just glared at me, I felt bad for her despite her poor customer service. Skip this location unless your having a hunger emergency.

The person who took my order was moving very slow. Others were getting their orders before me and it didn't seem like they were getting anything different than I was. It was frustrating.

I used to love this McDonald's. My experiences were always positive during every shift, but now I can only vouch for the morning shift. The morning staff is sweet, professional, and my food is ALWAYS FRESH! However, lately, when I order from the swing or night shift, there's a noticeable decline in attitude and food quality. While there are still a few professional staff members, the lazy and unprofessional ones are the culprits behind cold or refried fries.As a customer I fear receiving FOOD from BAD energy. People can be CRUEL, and I'm not sure if I'm willing to take the risk of eating at a place where my service isn't valued and respected.

The food is McDonalds food you know what your getting, and it was good. The workers didn't seem to work with any sense of urgency. Then about 10 teenagers/kids came in unattended making alot of ruckus and cussing profanities and the staff did nothing to to get the children to settle down. It made the atmosphere very uncomfortable.

Very rude people here. The people don’t speak clear English and have horrible manners do not recommend shopping here or eating here.