Starbucks - Virginia Beach

I'm so happy we decided to eat at this restaurant! It was very convenient to use the app for reservations.

I’ll start off that going in person or through the drive through is a generally great experience. However mobile ordering is really hit or miss. Not sure but my past two mobile orders that were picked up by my husband (he’s not a Starbucks person so he doesn’t exactly know what drinks are supposed to look like) were completely off or just wrong. This one is a vanilla crème Frappuccino. There’s supposed to be whipped cream and an actual spout lid for a straw. I had no modifications. Also ordered oatmeal and did not get the toppings I ordered. If I didn’t live 15 minutes away I’d have gone back myself.

This is the best Starbucks in the area. We have always found the baristas to be friendly and fast, and the drinks are always accurate, quality, and yummy. Once we started doing the drive through mobile orders we noticed how fast the drive through goes, even when lots and lots of cars are ahead of us.Dietary restrictions: Excellent at accommodating custom orders.

Okay whoever the dude was that I talked to at 4:10ish today at the drive thru, you made my day. I know they have to make conversation but he was so genuine and it felt like such a real conversation with someone and not forced for him to do. I’ve been going to this Starbucks since I moved here in 2019 and I’ve got to say, that dude is one of my favorite encounters at that store besides the gentleman with the long beard. The customer service is always superior.

FriendlyOrder a Vinti pikes goodTriple grande vanilla Latte badIt was so HOT I had to wait 30 minutes with the lid off. Now it tastes scorched.Way too much for bad coffee.Don't know why starbucks can't make a consistent latte