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Contribuer aux commentairesOrdered a #2 with no tomato, chicken strip basket and a small mint oreo blizzard. Flamethrower burger had no bacon on it and way too much sauce, fries for both meals had no salt on them, toast wasn't cut in half, blizzard was filled about an 1/8 under therim of the cup, and lastly they just seemed rude there. They seemed annoyed that I was even there and it was about 5 to 9pm sonot even just before closing.
Went there ordered over forty dollars worth of food. Lady working the drive threw was terrible. We were missing items and mentioned we were missing some things and she was very rude went to hand us the missing items then removed the items from ourreach. She said well why don?t you provide me with a receipt and I can make sure nothing else is missing. The tone of her voiceand facial expression was not ok. Not to mention they never provided us with a receipt. After this incident I won?t be goingback. Reason being I?m not going to spend my money on a place that obviously needs some better customer service skills.
The food is phenomenal, and the staff are fantastic. Their communication skills are top-notch, and I always enjoy hearing their recommendations for trying new blizzard flavors. I've never been disappointed!
Dairy Queen offers a little something for everyone. Over the years, it has consistently been a go-to spot for ice cream treats or meals. The prices are slightly higher than places like McDonald's; I typically order a plain hot dog and a small malt, which comes to about $7.00. However, I’ve noticed that the customer service can be quite inconsistent. There have been numerous occasions when I went through the drive-thru and received my order with just a quick "There ya go" before the window shut. It seems they have had challenges with staffing; they even stopped opening for lunch for a period due to a lack of employees, but that issue has since been resolved.
The fries aren’t always cooked properly. When I went today, I repeated my order twice. It was a simple order: a medium Oreo Blizzard and two Mocha Moo Lattes without whipped cream. I repeated it twice, and the person on the mic confirmed it, yet both drinks were served with whipped cream. She commented that they can’t hear anything over the mics, but I don’t think that’s a valid excuse when she repeated my order correctly.