Steak 'n Shake - West Knoxville

I love Steak and Shake! Everything here is so good,! Awesome,!

So everything was good. We had a full meal. We ordered milk shakes after eating out meals so they would be fresh and thick but when I finally got my milk shake, it had melted and was mostly milk. Otherwise it's a good place.

I'm a creature of habit, so I usually get the patty melt fries.The chili is excellent I've never had a bad milkshake here either. The onion rings are crispy very good as well. The last time I ordered through GrubHub and got the butter garlic burger. It was so good! Juicy the garlic butter added great flavor. Added onion rings and a peanut butter milkshake. Yummy! I may have a new favorite. Lol. I've been going to this location since it opened, and I have never been disappointed.

Food was good service was good store was clean good customer service fast and friendly

I'll be honest.. I miss the old steak n shake with the servers and the old menu... I understand they needed to change things in order to survive but I feel it wasn't for the better...