Ioana (ioana-mesesan)

The manager was the worst manager I ever encountered at Starbucks. This time around the holidays I think is all about giving and being nice with each other. I n... Lire plus The manager was the worst manager I ever encountered at Starbucks. This time around the holidays I think is all about giving and being nice with each other. I nicely asked for a favor if they can split a venti coffee in 2. It was around 5pm so my mom and I wanted just to share a coffee, we couldn’t drink a full size one. When I asked the favor at other Starbucks they were super nice to honor the request. This time I received a very mean look and cold answer NO WE CAN’T. I am a manager myself and tells me no lack of customer service skills and negative attitude. Very sad to see Starbucks hires people with this type of negative attitude especially around the holidays. After this experience the two grandes I finally ordered and paid for did not taste great as they normally do. Very sad to experience this at this time of year.