Kathleen (kathleen-washburn-1)

Our previous go to used to be sioux city however they have gone down hill due to customer service and quality. Tonight I really wanted steak and suggested flame... Lire plus Our previous go to used to be sioux city however they have gone down hill due to customer service and quality. Tonight I really wanted steak and suggested flamestone. The service was excellent. I ordered my steak medium and it was a little brown but still very tender and good. The server saw it and immediately tried to correct this for me. I told her it was no problem. Within two minutes the manager came over wanting to do something for us to make it right. No matter how much I let him know that it was no problem he still was very apologetic. Before I finished my meal a whole new meal cooked to perfection was placed in front of me to take to go. They acknowledged us and made sure we had an excellent experience. I highly recommend this establishment.