Otilia

Otilia (otilia-emmerich)

Knoxville, United States

Restaurants visités par Otilia

Domino's Pizza Chick-fil-a Chick-fil-a

Critiques

Otilia

Otilia

12.08.2023 - 13:22

De temps en temps, prenez un repas japonais au Wok.

Otilia

Otilia

10.06.2023 - 10:37

We visited this situation in the first night we arrived in lenoir city. we were in the nearby hampton inn, and I had a voucher for a free dessert.

Otilia

Otilia

30.04.2023 - 07:39

Great service, just wait for a table, but the whole team worked together and everything else was on site. The big bbq bacon burger was delicious and big! The Pommes were perfect. The only thing that needs attention was the guacamole, lacking taste. Must be garlic and jalapeno.

Otilia

Otilia

29.03.2023 - 19:32

Excellent restaurant calme et confortable mais jeune à la fois. Service chaleureux, très bons plats et bonne musique ! Quoi de plus ? Je reviendrai très sûr

Otilia

Otilia

14.02.2023 - 09:20

Wanted to stop on the way home from church and since the drive through wasn't too busy, so we went that route. The young lady taking orders outside was the epitome of service, personable and knowledgeable. Had to wait a minute for the unsalted fries (we usually do) but our food was delivered promptly and hot. Definitely an excellent choice. ?

Otilia

Otilia

13.02.2023 - 02:07

Food was good, got the order wrong but corrected it. The normal lobby side, all tables were dirty and trash was over flowing. Never seen a Chick-fil-A so dirty. Sat in the table service side was better.Food: 4/5

Otilia

Otilia

13.02.2023 - 01:29

Service has been lacking since new location on Parkside. That said. It's not the speed or courtesy that's all still there in line with Chick-fil-A standards however the staff can't seem to get orders right about 50% of the time, either sauces are forgotten or a side item or a dressing is always wrong.Food: 5/5

Otilia

Otilia

12.02.2023 - 20:37

Chick-fil-A is supposed to stand as one top customer service places in the USA. They stand on there customer service and are mentioned many times in books and articles for being a top notch customer service establishment. However the one on On Clinton Hwy called Crown Point Plaza has taken a huge dive their customer service training. I had three workers maybe two feet from me when I was trying to get a refill on my drink look at me then turn around and go one and do something else they didn’t even attempt to refill my drink and it wasn’t even that busy. Needless to say Crown Point Plaza even though it’s closest to me I will gladly drive across town for better service as this one has been going down hill for awhile.

Otilia

Otilia

12.02.2023 - 18:37

The staff is always so nice but unfortunately it has become a habit when I go to this location that I am always shorted something that I've ordered. today we were short a sandwich. I hate paying for something then not getting it. I would suggest that instead of packing EVERYTHING into one bag to please start putting each meal in its own bag. when you pack it to the brim it's impossible to check to see if we got everything. but honestly I don't feel I should have to check my order bc you are always to well staffed. frustrating.

Otilia

Otilia

12.02.2023 - 18:37

This was my second salad where the lettuce is beat up and wilted. For a national chain you should really check these lettuces so you're not getting people sick.

Photos

Otilia

Otilia

11.06.2024 - 06:28

Otilia

Otilia

02.05.2024 - 09:17

Otilia

Otilia

24.01.2024 - 02:01

Otilia

Otilia

18.12.2023 - 22:59