Ray

Ray (ray-g-squirrel8387)

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Restaurants visités par Ray

La Bamba Mexican

Critiques

Ray

Ray

14.10.2023 - 23:59

We 've been coming to this location for many years and have noticed that the food and service have been progressively getting worse as time has gone on, not better. It doesn 't matter how many good reviews you read about any restaurant because you never know if they may be written by someone from the restaurant or not, but there are very few bad reviews that are not 100% accurate! Last night, we went there for dinner and my wife ordered her favorite Chicken Fajitas. When they came to the table, they were not sizzling , as all fajita dishes do and appeared to look very dry. The chicken actually turned out to be dry and tough to chew and the richness and the flavor of the fajita 's seasoning was almost non-existent! She ate some of the dish, but could not finish it all. We asked for to-go boxes when we were done, since we were paying for it. She was deciding how she was going to possibly steam it the next day to get rid of some of the dryness. When we told the server about how poorly it had been prepared, he started to pick up the dish to throw it away. We told him to leave it and just bring the boxes. He refused to leave it and said he will take it to the manager. He returns and says he told the manager. About 7 minutes later, a man slowly walking down the aisle, stopped by our table and stared at us for a few seconds, then just says Hello . My wife then asked him Are you the manager? to which he just replied Yes . She had to initiate the conversation to describe the condition of the meal. When she was done, he then asked What do you want me to do? . My wife and I just stared at each other somewhat puzzled. He then said If I make you another one, it 's going to taste just the same. With that comment, we told him to just take it off the bill. He turned and started slowly walking away. I called to him and said I had another question. He did not even turn around!....... He was only 5 ' away and I called to him in a loud voice. The server happened to come to the table at that time, so I asked him my question instead. I said Isn 't the fajita supposed to be sizzling when it comes to the table? . He said indignantly Yes, of course! . I asked him If that is true, then why did you bring ours to the table NOT SIZZLING? He made no comment, just said I 'll get your check and walked away! I normally would not go into such depth with a review, but my wife woke up with food poisoning type symptoms today and since the server took our food, I can 't verify that the chicken was the cause. I know it 's only speculation, but the server was told NOT to take our food and he did anyway. Under those circumstances, I have to consider the worst! La Bamba has multiple locations and I will be forwarding this to corporate in the hopes that situations like this are addressed and other customers not need to suffer in the same manner.

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