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Contribuer aux commentairesWhile the staff are very kind and the store is always clean, the reason I chose to one star them is this. On 9/7/18 at about 1930 hrs., I ordered a Pepperoni/Pineapple with Sausage; NO cheese and LIGHT sauce. I specifically asked Kevin H. and informed him that I am ALLERGIC to the cheese and too much sauce will irritate my stomach lining. He took the order politely and went to the back to place the order in the lineup. Ten minutes later the food came out and I asked to inspect the food. My pizza was bloated with cheese and I brought it up with the original clerk who immediately took the box back to the cook and I heard my clerk tell the cook their was NO cheese for that order and LIGHT sauce. The clerk came back apologizing and said a new one would be ready shortly. This store in particular knows me as a regular patron and is aware that my contact with cheese will send me straight to the hospital. A few minutes later, my new order came up and once again I asked to inspect the box and discovered it was without cheese and didn't think anything more of it until I got home and went to feed my family. The sauce was so thickly bloated and over running the meat that myself my family had to take all the meat and pineapples off of each piece and scrape more than 95% of the sauce off onto a second plate, then replace the meat and pineapples. Call it instincts, speculation, whatever; this leads me to believe the cook was mad because he/she had to remake my food. I don't blame my clerk, because he was careful to ensure my every word was correct on the ticket. If the management takes the time to read this review, and I hope they do, the ticket number is: #12175 and timestamped 19:25:32. I would love to be able to give this store a 5 Star, but I can't based on the care taken by the cook who (deliberately) botched my family's dinner.
Every time I go to and order, I get quality work. Not even have I ever waited in and seen old pizzas. Always fresh, friendly service.
The pizza for my son's Eagle Scout project, 6 pizzas all hot and ready to go. Thanks for being part of this fantastic day
Although the employees seem to be lacking in the basic skills needed to deal with the public in general there's something to be said for being able to order a pizza online and pick it up without having to deal with employees or having to make dinner after a long day. I wouldn't recommend ordering inside the store but would definitely recommend the websites online ordering option it's fast easy to use and completely painless.
I enjoy the online order. It is convenient and the pizza is usually great.
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