Mcdonald's - Cumberland

Stopped with family and ordered the quarter pounder meal at 5:30pm. Dinner time right? Fries were good as expected but the burger was dark and crispy but cold, like it had been over cooked and left under a barely working warmer for hours. I took the burger back, showed the cashier and asked for a fresh one to be made. 2 minutes later he brings the burger out. It looked like the same burger just slightly warmer. Not wanting to deal with it anymore I ate it anyway. As you can imagine, it was dry and cold inside. Would have given them two stars if they would have corrected the problem instead of trying to dupe me. Burger King for my quick burger cravings from now on. They are hot and fresh the first time, every time.

They are so friendly people, quiet and ordered right away and ordered right meal! We definitely will come back again next time!

My husband asked for a fresh grilled chicken snackwrap and the manager (I use that term loosely) got smart with him. Normally he wouldn 't ask for something to be made fresh but last time his wrap was dried out and hard. So I don 't blame him for wanting fresh food. This will be the last time we eat at this McDonald 's. Whomever the manager is working today (12/3/16) at 1:15pm you need an attitude adjustment.

Fast and friendly service. I have never had to wait long and my order is always correct.

I HAD THE WORST EXPERIENCE EVER TONIGHT AT THE McDonalds in BEL AIR, THEY HAD THE A NEW KIND OF STUPID PERSON WORKING THE COUNTER REGISTER, IT FIRST STARTED WITH THE LADY IN FRONT OF ME WHEN I GOT THERE SHE HAD A LITTLE THAT WAS GETTING KIND OF ANSY SO SHE WAS TRYING TO KEEP HIM ENTERTAINED WHILE WAITING ON HER ORDER, SHE HAD ORDERED 2 DOUBLE HAMBURGERS ON KETCHUP AND ONION AND SHE CHECKED THEM BEFORE SHE LEFT AND THEY WERE NORMAL DOUBLE CHEESEBURGERS HER SON HAS A SEVERE ALLERGY TO DAIRY THAT COULD HAVE BEEN UGLY SO SHE PROCEEDED TO TELL THE CASHIER ONCE AGAIN WHAT SHE WANTED AND THE CASHIER TOOK THE DOUBLES OVER TO WHERE THEY ASEMBLE THE ORDERS AND SET THEM DOWN AND SAID I DON'T KNOW WHAT THIS WOMAN WANTS, SO THE LADY SAID TO THE MGR ON DUTY I WANT 2 DOUBLE HAMBURGERS ONLY KETCHUP AND ONION THEN THE GIRL SAYS TO THE LADY DO YOU IF YOUR COOKIES ARE BROKE AT THIS POINT THE LADY JUST SAID WHATEVER AND THE GIRL PUT 3 BROKEN COOKIES IN A BAG AND GAVE THEM TO THE LADY, SO SHE LEFT NOT HAPPY BUT SHE LEFT, THEN IT WAS MY TURN I ORDERED A 4 PIECE NUGGET HAPPY MEAL FOR A GIRL WITH ORANGE HI C AND GOGURT AND A BUNDLE C BUT I ASKED CAN I GET THEM WITH NO CHEESE AND SHE PROCEEDED TO TELL ME THAT SHE COULD NOT DO THAT I HAD TO TAKE THEM THE WAY THE BUNDLE READ, SO I DID NOT ARGUE PROCEEDED TO ORDER 2 SMALL SPRITES AND I LG UNSWEET TEA AND 1 LG SWEET TEA AND NOT SURE HOW SHE DID IT BUT SHE TOTALLY SCREWED UP MY ORDER AND WHEN I SAID SOMETHING TO HER SHE SLAMMED SOMETHING DOWN ON THE BACK COUNTER WHERE THEY HAVE A SWEET TEA CONTAINER AND SHE SAYS I GIVE UP!!! AT THIS POINT I WAS REALLY HOPING SHE WAS GOING MY WHOLE ORDER WAS A DISASTER GUESS I WILL HAVE TO STOP AT ANOTHER FOOD PLACE ON MY WAY HOME FROM WORK BECAUSE I WILL NOT BE GOING BACK THERE ESPECIALLY IF I SEE HER WORKING AND I WILL BE TELLING ALL OF MY FRIENDS ABOUT THIS VISIT I KNOW THAT THIS REVIEW WILL BE DELETED SO IT CANT BE READ BY OTHERS BUT AT LEAST SOMEONE OF AUTHORITY HOPEFULLY WILL READ THIS!!!! VERY DISAPPOINTED IN THE WAY THIS MCDONALDS IS BEING RUN IN THE GROUND BY MANAGERS AND CREW THAT JUST DON'T CARE!!!