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Contribuer aux commentairesThis was our first time in a BurgerFi and wow. The food was amazing, the staff was friendly, and the general mood of the place was cool. We will definitely come back.
I've been here for years because of the big pommes. For some reason without prior notice, they simply changed the frits to steal frits that are not even crispy when they are well made, and I end up throwing them away. They contain a few regularly cut pommes in it for some reason, so they seem able to serve the still. Don't make sense.
When Juicy Lucy was advertised and decided to try it... but the expectation is scarcely different from the reality that is served here. It was not a lunch break or something for this burger to be served so badly in quality and presentation. There are signs in the restaurant that talk about quality A beef is better than competitors, but I had NIE look worse and tasted beef than from here. It looked worse than understated high school cafeteria meat and I even only in two hard cartilages when I stole the beef. Is it so fresh that they have grounded bone cartilage or cow teeth in that beef? Really disappointing lunch. No complaints about the cashier and other cleaning staff working there. I made my deal for the first time an order on the Burger Fi app and they were good, but to pay $13 after tax and tip for a burger I can at McDonald's for $1 is terrible. I am a great cheese lover, but the flavors melted here were not satisfactory, there was hardly a Fi sauce or sweet Relish spread... everywhere, would not return here and would recommend Shake-Kack with much better smash cheeseburger melts and higher quality taste and knall for Buck!
They changed the burgers! They're not the way they use it. They taste like Shake Shack, now they are these double thick burgers and not as good as they were. You can't just get a single? A burger is $10 for just the burger. Shake Shack is better and cheaper! They also changed the shake, although it was still great. They also changed the cheese sauce that sucked. Anyway, it's not going back. The staff is usually fast, but they are simply ok, nothing special or inviting.
Went to BurgerFi and it was my first trip to a BurgerFi and my family was in the fast-food business, I'm glad we are out of it for reasons like the commodities of places like this, is it more expensive, yes it is but it's also our of this world. The place is modern minimalist but the food is ALL cooked to order, everything is fresh, the shakes are out of this world, or grab any soda combo you want from the new drink stations, order ahead, curbside pickup take out, delivery, or dine in. Apple pay, Samsung Pay, and Google pay as well. It was busy, but clean, the crew was amazing my order was rung up wrong and without a question, they remade my missing item fresh and let me keep the item they mistakenly gave me. Can't give more than 5 stars and I wish I could because this place deserves them!