Jolly Gin And Craft Falkirk

The service at this restaurant was disappointingly slow. We waited for at least 20-25 minutes before we had to get up and request someone to come take our order, despite being told that it was table service only. The service was subpar, especially considering that the restaurant was not busy at the time.

The service at this restaurant is excessively slow; it took 35 minutes for us to receive our first drink.

The service was slow, and we were informed at 8:30 that we had to leave immediately because the next customers were already here. They mentioned a problem with the system, but only after we requested to finish our drinks first. We were told that we had to leave right away for the next customers. I think we should have been informed about this from the beginning and given a warning, as we thought we had the table for 2 hours as stated on the OpenTable app. The next customers should have been told that we could have an extra 10 minutes to finish our drinks, instead of being told that we had to leave immediately.

Lovely place, staff were were very good but the food wasn't the best, probably just picked the wrong thing, not the best fajitas I've had too much peppers not very much chicken

Terrible. Booked a table at 1900hrs and was left standing for about 25 minutes waiting for it and then spoken to by the manager in a patronising and condescending manner. No jolly, no gin