Chick-fil-a - Fort Oglethorpe

The food was all prepared exactly as requested, including special instructions to omit pickles and cater to cheese preferences. The sauces were all provided without any hesitation. Friendly staff happily offered refills. The tables and bathrooms were impeccably clean. Visiting this restaurant is always a delightful experience!

This place was awesome. Still love going here. The food is always hot and fresh and if I have to wait for my order to be cooked I'm fine with that. They are so fast and efficient here it's great. The staff is always fantastic and extremelyhelpful. Even if the drive thru line is long this place is extremely quick at getting customers in and out. I will continue touse this place.

I was disappointed with my experience at this restaurant. Unfortunately, they got my order wrong for my chicken sandwich. I specifically mentioned that I only wanted mayo and tomatoes, as I cannot have lettuce or pickles. However, they put lettuce and pickles on both sandwiches. I wasn't able to call them back to correct the mistake as I had lost the receipt. It was frustrating to see almost $15 go to waste. Despite this mishap, the restaurant has always been great in the past. It's understandable that mistakes can happen, but I was just really disappointed this time.

This restaurant really needs to improve. The last four times I have been there, the chicken in the minis was undercooked and the bread was stale. It used to be a great place, but now it's not worth it. The prices are too high for food that is not cooked properly and tastes old.

I am sorry to rating with 2 stars for this time. I love and respect all of the Chick fil A's business. I saw this business also has lots of effort for the customer service. When I ordered #1 chicken burger, I expected the burger with Tomato and Lettuce asshown on the picture. But I received only burger with chicken and pickle. It was fine but the reason I post this time is... thehair. I wish I found that hair not in my mouth but I did. It was pretty long hair. It was pretty gross. But I still like chickfil A, I just wanted to share this for the better service. I hope someone reply for this review from the operational positionand can be aware of this issue.