Burger King - Lubbock

We went to this Burger ƙing ..I love burger King but this particular one the service was horrible we stood there for about five minutes and the cashier saw us and didn't even acknowledge us, didn't attend to us. So we walked out and a worker was outside smoking and said I've been here since 7:30 am but didn't bother to go inside and tell them to attend us... we just left... so poor service

Today was the worst service ever. 1 they don 't have a changing table for babies. 2nd I have 2 boys and they ordered whoppers, the meat was still pink!! The only reason I gave 2 stars is because they refunded my whole ticket. But some of these workers are rude. I had another kid ask for ranch dressing and it was on my ticket. The girls gave my child and attitude and said You just came up here for ranch dressing!! Well if I have to pay for the things then yes I want it. I will not ever come to this one again. Nor do I recommend it.

The burgers were dry and there was a chicken nugget mixed in with my onion rings. The restaurant seemed very understaffed. It's understandable that it may be challenging with current circumstances, but they really need to hire more people. Overall, I would give the food a 2 out of 5 rating.

I recently visited this restaurant and tried to order the Italian Combo at the drive-thru. However, I was told that they didn't have that option. I tried to explain what I saw on the menu, but I was ignored for about 5 minutes while waiting to place my order. The person taking my order seemed disinterested and didn't want to engage in a conversation. I eventually received my meal, but had to return because there was hardly any sauce and no cheese on it. I discovered that they didn't even have cheese available. The employee seemed clueless and unaware of what was happening.

Waited 30 minutes in the drive thru, not because there was a huge line, only had 2 cars in front of me. They are very slow with responding. Really not fast food, I would’ve been better off going and placing to go order at an actual restaurant.Edit: Got to the speaker, and it’s so hard to hear them. Faulty speaker. They also don’t have the new frozen mango Fanta drink advertised on their board.