Cagney's -  Mississauga,

The restaurant used to be good, but it has gone downhill. The food quality is decent, but the taste is lacking, and the prices have increased significantly without reason.

The problems started as soon as we arrived at the restaurant. There were a lot of people blocking the way to the reception desk as they were leaving after dinner. We couldn't get to the desk to announce ourselves, but the manager noticed us and helped us avoid any further delays. Our server was not very attentive and it took a long time to place our order. I ordered a Greek salad from the menu, but it didn't have any mixed greens as listed and didn't resemble a Greek salad at all. We ordered a $66 16 oz boneless ribeye cooked medium, $9 asparagus, $9 potatoes, 2 x $10 jumbo grilled shrimp, and $9 French fries, all meant to be shared as standard for a steakhouse that does not include sides. The server brought everything on one plate, except for the French fries which came later on a side plate. We had to ask for separate heated plates. We questioned why we only received 4 thin asparagus spears for $9 and why the entire meal was served family-style when it was supposed to be individually portioned. The server claimed all the sides were served in December 2022, a month earlier than intended. When we asked why the steak was undercooked, the server apologized and offered to get the manager, but we declined. We ordered a sauvignon blanc, but were told they were out of stock and we had to settle for a chardonnay. Overall, a disappointing $250 meal experience.

The noise level was very frustrating, and they should not set tables for large groups anymore.

Amazing experience. brenda (server) was very attentive at point, like greg (manager). had only read a few reviews and seen pictures and it was not disappointed. saganaki (drilled cheese) must be an absolute one. impressive wine list and perfect portion sizes. will be back!

Have been here many time, although the prices are going up this place is getting expensive, but excellent service and always good food.