Applebee's Grill - Tucson

Ordering online for pickup was very simple. We took advantage of the 2 for $25 deal which was a fantastic value. Getting 2 main dishes and 3 sides for that price is a great deal. The staff was friendly and the atmosphere was relaxed.

Matthew is the worst bartender. Doesn't even know how to make the drinks that we've ordered. When my food came out he never even checked in to make sure it was cooked right, surprise it was not. Ended up paying as quickly as I could and leaving.

We were seated quickly and received prompt service at this restaurant. The appetizers, including pretzels with beer cheese and mozzarella sticks, were served hot and were delicious. However, my steak, ordered medium rare, was cooked unevenly with one side tasting well done and the other side being more rare/medium. The green beans were disappointing and not very flavorful. Despite these issues, everyone else at the table enjoyed their meals.

Got the chili lime chicken and the texture was weird. I questioned whether it was cooked to the correct temperature. I kept slicing it and checking to see if it was still pink. The rice was stale and hard. What made this visit pleasant was the waitress. She was very sweet and personable. Also the lemonade was delicious and artichoke dip was gone so fast. Super tasty and my favorite off the menu. The chicken was decently priced so I probably will come back and try again.

Really terrible service. Went in for dinner with the family. We were sat without menus then ignored. I asked the bartender for menus but we were still ignored as we watched while others were brought in, sat (with menus) and brought waters.