Mcdonald's - Ungerer St, North Mackay

The lines to order were crazy long and waiting almost 15 minutes to get our food, the cashier wasnt very nice and could barely understand her.

It's McDonald's. The food is always about the same at all of them. Service can be different from shift to shift. The milk shake machine seems to work more often than not at this location at least.

I asked for a water cup and got a large fry and a large cup so uhh monki approved?

A big Mac has two patties not a half of one. No onions. The sandwich was dry.

I am compelled to bring a grave issue to your immediate attention, concerning an incident at the McDonald’s location at 673 Battlefield Blvd, on March 5, 2024. My nephew, a dedicated and reliable employee who seldom missed a day of work, was assaulted by individuals on the premises, including another employee and their acquaintances from Norfolk, Virginia.What is profoundly alarming and unacceptable is the response from the restaurant’s owner. Instead of offering the necessary support and assistance, the owner chose to place the blame on my nephew, the victim of this unwarranted assault. This reaction not only questions the safety measures in place at this specific location but also highlights a distressing lack of empathy and action from the management towards incidents that severely compromise both employee and customer safety.Such disregard is not only disheartening but also contradictory to the values and standards that are expected to be upheld by the McDonald’s brand. It paints a concerning picture of how young black men are treated, showcasing a scenario where their well-being and service loyalty are overlooked in the face of adversity. This treatment sends a clear and troubling message to our community, indicating that the safety and respect afforded to black and brown employees and patrons are conditional and insufficient.In light of this, I must advise members of the black and brown community to reconsider patronizing this McDonald’s location. It is imperative that our communities support businesses that ensure the safety, respect, and dignity of all customers and employees, regardless of their skin color.