E.leclerc Drive Varennes-sur-seine

Toujours des articles phares disponibles bientôt .... Je trouve ça incroyable pour un disque de cette taille je dois souvent prendre des articles de Leclerc et compléter avec le lecteur Intermarché....

Service rapide, l'accès n'est pas facile pendant l'heure de pointe et le lecteur n'est pas bien stocké

Very good drive. Lots of leads and the employees are very responsive. There is generally little waiting and orders are rarely incomplete.

So what can I say... Already ordered on November 3rd my bag of salad crushed by 3kg of meat, a broken yogurt and I didn't get my Marvel cards (90€ of groceries). The manager tells me I will get a refund. I'm still waiting for it and when I follow up with them they tell me the request has already been processed! Treated as nothing at all yes. Today order 70€. They still don't give me the Marvels. Normally it’s per 30€ purchase! Anyway! I tell myself that maybe I should try the drive at Carrefour. Because there are people here to get your money. On the other hand, when it’s time to repay, make a gesture, or give something, there’s no one left!

I SWEAR... I 'm very nice but this time it 's going to be violent, yet another forgetting about shopping, having to go back and forth?! At the drive-thru we expect to have a complete order, and that it goes quickly, in principle right?! But as usual, once well installed, the service starts to go downhill, and it 's the customer who pays for it. So I tell you, everyone will eat, everyone! The person in charge (from the director to the team leader) of this Drive: You are not supposed to manage your teams, guarantee the fluidity of the system, promote them, correct and refine processes, eject lazy people, reframe shortcomings sustainably, etc. But when you have the job but you don 't really take the responsibilities, it 's sure that things go wrong at all levels! Hire more people instead of thinking about profit, you will see less stress for the teams and more fluidity in the processes! Put pressure on your own superiors to get this, pull out your fingers and stop freaking out about your places, because supposedly you 're doing your best but nothing is happening, and it 's easy when you 're never audited, no need to be accountable since customers are never heard, but don 't worry... Order pickers/multi-skilled employees: Complain about disrespectful and rude customers, we 're not going to generalize, but what if we talked about those who drag their feet, who don 't know how to count returned bags, those behind the scenes who don 't know how to read an order form and forget a good half of the articles, we have to come back and look for what was missing! Payroll is not keeping up? The manager is an ****? Is the atmosphere toxic? But what are you waiting for to run away??!! If you can 't provide decent customer service, what are you here? Why are you even working? It is too hard ??! That 's life ! Because serious team members unfortunately do not stay, those who despite all obstacles remain exemplary, regardless of the client in front of them, regardless of the salary, etc. However, I put all the chances on my side as a customer, I am polite, respectful, I help with loading and when it 's rush I ask to load my solo races, but if we start to generalize, then all the customers are idiots, and all the team members too! Why this rant??? For two years already there has been over-invoicing for Leclerc bags (either the employee doesn 't know how to count, or it 's voluntary for profit), which gradually amounts to a few dozen euros, I I 'm not 20 cents, but that 's dishonest! Already seen with the reception but that doesn’t change But also and above all, big regular forgetfulness, forced when you realize it at home, to go back and forth, not a word of apology, no compensation, with a nonchalant attitude of the employee that 'we just want to have fun... You didn 't have an education? Not even an identity check, if we want to scam you we can go for it by claiming missing races, and it 's okay, big flaw in your system there A violent comment might shake things up, so what are you waiting for?!