Charcoal Grill - Basingstoke

Missing order, part of a plastic bag in the chips that wernt cooked, doner meat like cardboard and half my wife's chicken pink. I can see why it has food hygiene of 1, needs closing down, what a waste of £30.

Kebabs delivered very good . They forgot the salad . Pity kebabs nice . Give them a chance . Prices are good

This restaurant is a disaster!!! It took an hour to receive my food, only to open it and find someone else's order inside. I had ordered food because I had none at home, and even borrowed money to get a delivery through Just Eat. Unfortunately, I couldn't eat the food due to the excessive amount of sauce and flavors I didn't like. As a type 1 diabetic, I now have to go to bed without eating because of this mistake. I couldn't even order from another place as I didn't have enough money. Now I have to wait for a refund, but the shop is closed so I can't resolve the issue. This is completely unacceptable in my opinion.

1. The chili sauce tasted like spicy ketchup. 2. The salads consisted mostly of onions and some cabbage, with a few pieces of soggy and brown lettuce. 3. The flatbread was dried out and crusty, making it impossible to make wraps. 4. The lamb and chicken were dry, barely warm, and hard to chew. The ketchup flavor made them taste bad. 5. The chicken wings were sour, undercooked, and lacked BBQ flavor. We ended up throwing them all away. 6. There were no updates from Just Eat about the delivery. The food arrived an hour after the order was placed. 7. We ended up throwing all the food away. It was a waste of money. 8. I tried to complain to the restaurant but gave up because of the language barrier. Just Eat should do a better job of maintaining their reputation.

The meat was burnt and dry, and the dessert was melted. Overall, a very disappointing meal. I won't be ordering food from here again