Express Cafe - Grand Rapids

I work in the building this cafe is located in and I 've always liked everything I 've ordered from here. Usually the staff is friendly, however, my coworkers and I have had multiple bad experiences with the owner. He can be very condescending and rude. Most recently, their Diet Coke and Pepsi cans have been expired for some time, I 've had 3 bad ones. I tried to let someone know and was shut down and cut off by the owner. It 's a can of pop, there 's nothing I can do. I have food to make. Diet soda artificial sweetener breaks down quicker than regular soda, you cannot bulk order for a whole year. The diet soda will be bad in a few months. This specific can is 9 months old. Please rotate your inventory and/or be more patient with friendly customers, I was not rude at all. Other than that, the food is good and it 's very convenient and quick.

The staff is friendly, the food is excellent, and the prices are reasonable. I work in the building and have lunch here several times a week. Highly recommend the salad bar, the chicken salad wrap, and the BBQ pulled pork sandwich. Wonderful lunch spot!Also, I have never witnessed the staff being rude, but I have noticed several entitled customers. Don't let negative reviews scare you away. This place is a gem.

This place is in a basement location that is hard to get to. Once you're familiar it is a fantastic place for lunch. Their sandwiches are fantastic but their beef brisket is outstanding, Their Cuban sandwich and daily specials are where it's at. This lunch spot is LEGIT.Vegetarian options: Get you some soup! They always have 8 options, including veggie options.

Wish I could give this place less than 1 star. The owner is extremely rude and for what?! I'm just trying to eat lunch. And also food is not good. 0 stars going here ruined my week.

Yes, the food is good. But the hospitality is beyond lacking. I have never been to a place where I, the customer, was treated like I was a problem for being there. The chefs preparing the food were rude to the young woman who was taking orders even though she was the only nice person working. I can make delicious sandwiches at home. I can go to other places to get delicious sandwiches. I don't go out to eat for good food alone, I also like to be treated nicely and know that I am financially supporting a place that treats it's workers nicely. The men who run this shop do not do this, at all. Go get a good sandwich somewhere else and support a business that likes you and the people who work there.