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Contribuer aux commentairesWent there yesterday after a long while. It was just as good as it used to be. Enjoyed the food and the staff were lovely. Will go again soon.
Last night we went to Baan Thai a restaurant we have been numerous time previously but sadly this will be the last as the service and food was so poor we won’t be be back. The restaurant was very cold to the point where guests were sitting in coats and the starters were brought out on cold plates and was only lukewarm. I made the staff aware of this and was told they were sorry. The main course then took a further hour to arrive, baring in mind the restaurant was only half full, and was again served on cold plates and was like warm again. I sent the food back and was told that I would have to wait for the rest of the customers to be served before they would re cool my meal which as I said I had waited by now 1hour and 20 mins for. This is appallingly back service and food and the reduction for all the problems was 10% off the affected food and 2 beers not enough to replace a ruined evening. We won’t go back.
Not a good experience this evening, we have been several times and could never find fault, that was until this evening. We were shown to our table and handed very old and tired grubby menus, we ordered drinks and chose what we wanted. Starters were served and out of 4, 1 of them could be described as hot we pointed this to our server who said they would pass it in to the chef. We then waited over a hour before hot plates were brought to our table, then it must of been 10 minutes our mains were brought to the table on cold plates and again food not hot. We complained and 2 of the mains was returned to the kitchen to be redone, the chef said that there would be a wait as he had other orders to cook, we said this wasn't acceptable as we had already waited long enough.. The meals were redone and piping hot. We were told that we wouldn't have to pay for some of the food. We asked for our bill, when it arrived we were told that the 2 beers that we had were not being charged for we said that we weren't happy with this and our server went into the kitchen to see what could be done, she returned saying the most that they could offer was 10% off 2 of the meals which worked out at £1.50. The restaurant was cold, not busy and very short staffed all in all a bad experience and wouldn't recommend or be revisiting in the near future.
Been to the Baan Thai many many times always really enjoyed the food and service there. Went last night and was a bit aghast and having to pay VAT. Doubt we will be going back there .
The building it’s in is a bit strange and a bit tired. There was a large group dining after we ate and the staff seemed pre-occupied about getting prepared for the big group, so service was just ok. Food however was good. Portions maybe a little small. The menu is a bit dated too. A Thai meal in Leeds would be more varied and interesting. Still, I’d probably go again.
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