Ihop - Mount Vernon

I recently had lunch at IHOP in Smokey Point, WA, which used to be one of our favorite restaurants. We placed our lunch orders while reminiscing about the good times we had there.

The customer service was terrible. I waited 20 minutes in the lobby before anyone even acknowledged me to show me to a seat. The restaurant wasn't busy at all; the staff just seemed lackadaisical.

I went to the restaurant for dinner with my parents early in the evening. There was no wait for a table, and the place was mostly empty. However, we weren’t acknowledged or seated for 10 minutes, and one staff member had her back to us the whole time. Eventually, we decided to leave. The service was unacceptable, and I won’t be returning.

Eat here if you want to be ignored! Grinches there.

I downloaded the yelp app, just to write this review.. because two of the women working there were so rude to my boyfriend and I it was ridiculous. So on the ihop website, they have a rewards program, where you sign up for their pancake revolution rewards and you get a coupon for a free stack of their world famous pancakes of your choice. Well, we brought in just that and were treated like less then, or like other customers were more important then us. IT TOOK A LITTLE OVER AN HOUR TO GET PANCAKES TO GO! NOT KIDDING. These gentlemen came into the restaurant awhile after we had gotten there, our waitress had just told us she would be right back to take our order, (we had are menus at the end of our table, obvious we were ready to order) and when she did come back.. she seriously walked right past us to literally the next booth and took their order first, and proceeded to go to the kitchen, and walk past us, and past us, never took are order. Finally a different waitress came up to us and took are order.. huge long story short, the gentlemen that got there way after us, ordered first, got their food first, and were almost done eating by the time we got our pancakes (to go) I might add, again. But it's not just that, it was the way they were talking to us, and treating us. When we had ordered coffee and hot chocolate too. Weren't there for just a freebie, had they been nice and treated us with respect like any other customer, we were going to leave her a good tip to suffice/compensate for the free pancakes. UGH, so mad right now. It got to the point where we were about to just walk out and say screw it, and screw this. We'll never go back there again, nor will we ever recommend ihop to anyone. Infact, I'll tell anyone how rude they are there so they divert from that business and bring their money elsewhere. It's a waste of your time, money, and patience. Go there if you like being treated like your less than, or if you like being ignored belatedly. They can shove that pancake..Well you know where lol