1609 - New Kent

We were there for the Thanksgiving Feast. Everything when we got there was great fast service, took order right away. Then it went downhill. Everyone in the restaurant got their food before ours. Server kept the tea coming and the biscuits. About 50 min after we got there the manager comes over tells us order was not put in at all. Tells us she will put a rush on it and we will get free dessert. 28 min later we got our food and it was cold. I mean it was pretty good but after waiting that long I was expecting a hot meal. We ate most of it because we were so hungry. So the waitress comes over to take our dessert order and we ask for that to go. And I ask for the manger to come over she never did. But the waitress came over and said she comped our, our meal. I said tell her thank you. On the way out the manager was walking right toward us and she turned her head and didn't even look at us. I said mam she kept going. All I wanted to do was tell her thank you. And we would have give the restaurant another try. Well decided not too. It was so aggravating we didn't even play the slots as much as we would have on the way out which we had planned to do. I don't know if this was a isolated incident or what but I will not return to eat there. But I will go back and play some slots.

Excellent food! So glad to have a new place to eat in New Kent.

everyone we dealt with were excellent and provided a very nice experience.

The restaurant was delightful. The food was delicious and satisfying.

This was my second time dining here, it was great! A wonderful dining experience.