Teppan Japan - Roanoke

Ordered the hibachi beef vegetables and rice plate. Pay $12 plus a tip. I was the only person standing there with a order and then a pretty short time, they said, here’s my order, I said, thank you. I got all the way across town opened my meal to eat my late dinner, and discover that it’s shrimp, vegetables and rice, and I am allergic to seafood!I had the receipt in my pocket, and I began to call for 45 minutes. I rang their phone off the hook, and no one ever answered! The owner/manager can expect a call from me first thing in the morning when they open.

Ordered a teriyaki shrimp entree last night, right before they were closing. Half way into eating the meal I noticed the cabbage, broccoli, giant carrot slices were severely brownish/black. Initially, I thought the teriyaki sauce turned it this color because it didn’t taste burnt. I realized this wasn’t the case. The vegetables were old and wilted. I can’t believe they would serve me this. I just got over the stomach flu a month ago and now this. Having bad food poisoning symptoms. That was the last thing I ate in the last 24hrs.

Very disappointed they have rice that's been sitting Ina pot all day selling it to customers eat at own risk I would just order chicken noodles or rice. me my girlfriend went 1 time he cooked our chicken shrimp was cooked together basically when I'm allergic to seafood ??

Ordered Fried rice and all they did was put boiled rice on the grill for 30 seconds and called it fried. Will never eat here again.

Do not buy any food from the Teppan Japanese restaurant near the food court that serves Teriyaki chicken dinners. Very poor hygiene in the preparation of the food.