Taco Bell - Covington

Long wait time in the line I have been sitting at this menu to order for 10 minutes now and haven?t even been acknowledged.just say something so I know my order is going to get taken I shouldn?t have to continuously say hello in the speaker to have myorder taken especially when no one is at the window unprofessional all workers inside store play and joking around instead oftaking order for customers I get you wanna be relaxed and enjoy your space where you work at but still maintain you dutiesespecially in the clock IJS

This is THE WORST Taco Bell within 3 surrounding areas! Food was cold, bare on grilled chicken, mushy chalupa supreme shells and broken crunchy taco shells, one of our chalupa Supremes had two measly pieces of grilled chicken, stuffed with lettuce andcheese, no tomato and had the sour cream on the outside of the shell in between the shell and the wrapper out of drinks, so Ihad to settle for Pepsi, however they gave me a diet Pepsi in which I am allergic to artificial sweeteners so I couldn't evendrink it, what a waste of money! My spouse and I both ended up throwing our whole order away and he's not even a picky eater! Wewill never visit this location again!

Why ask me if I need sauce over the speaker if you're not going to put any in the bag? Just ask at the window. Makes no sense. Also got no napkins. Food was good but peripherals were lacking here.

They no longer take orders at the register, you have to use the kiosk. The food was good, and it was made in a timely manner. My favorite thing about Taco Bell is the mild sauce, and Mexican pizza !!

Mobile ordering took over half an hour before the restaurant even received the order (about 20 minutes after the app told me it was ready at the counter). The app wouldn?t take my gift card which was equal to the amount of the order and so I had to ?roundup? to the nearest dollar and pay the $0.24 extra on my credit card in order to even use my gift card. Taco Bell apparently doesnot want you to leave a $0.00 balance on gift cards. Overall, a huge waste of time and a mildly irritating experience. Forgo theapp and maybe just forgo Taco Bell altogether.